Established in 1949 in Dunn, North Carolina by the late Ellis C. Barbour Sr., the Ellis Barbour & Sons, Inc. insurance agency has succeeded in keeping pace with your growing needs while still being able to provide personal service.
We continue to be a family owned agency providing a complete range of insurance services to individuals, families, and businesses in Dunn and throughout North Carolina.
How we serve you is as important as what we provide. First, we listen to you … we discuss your needs and answer your questions. Next, we look at both your short-term and long-term objectives and help put your insurance needs in perspective.
Our philosophy is that you can buy insurance coverage anywhere, it is the customer service that sets us apart. No voice mail in our agency, you always speak with a “live” person from quoting to claims.
An Independent Advantage
We are Independent Agents in Dunn, NC, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Ellis Barbour & Sons, Inc. represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.
What is an Independent Insurance Agent?
When you decide to buy a car, you wouldn’t purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn’t have a choice!
The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family’s financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn’t have a choice. The only solution would be going to that one company.
With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.
An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.
When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it’s up to you to make the final choice.